Very poor
A rating of 49% out of 100, earning a Zero-Star rating. That means it's a BAD charity. This overall score is calculated from multiple beacon scores, weighted as follows: 90% Accountability & Finance, 10% Leadership & Adaptability. Check here https://www.charitynavigator.org/ein/208233098
Beware If Claiming Deductions on your taxes!
Were you mislead into believing your purchase was somehow tax deductible?
IT IS NOT according to the IRS!
IF YOU WERE MISLEAD YOU SHOULD SUE CAL STATE NORTHRIDGH FOR BEING A PARTY TO THIS CHARADE.
Charitable Contributions: "If you pay more than fair market value to a qualified organization for goods or services, the excess may be a charitable contribution. For the excess amount to qualify, you must pay it with the intent to make a charitable contribution."
Part of the fraud perpetrated by this charity is to claim the pianos are all used, even if they are brand new so they can set their own market value. A purchaser was sent to their sale to investigate and insisted on a new piano in the box. They were sold that new piano with the BS paper work showing some of it as being deductible even though it was sold at fair market value.
According to the IRS you can only deduct an amount greater than the actual retail selling price as a donation. Claiming you can donate 45% off a heavily discounted price is outright fraudulent according to IRS tax law. But, here is the owner of the charitable foundation, Tobin Rockley, making that very claim on TV on the video at 1:23 in.
https://www.krqe.com/news/like-new-musical-instruments-for-sale-to-benefit-rio-rancho-schools/
ADDENDUM:
ADDITIONAL INFORMATION ABOUT THE ROCKLEY MUSIC
VARIOUS THREADS FROM AROUND THE WEB, IRS TAX FILINGS
Rockley was a for profit music store from Colorado. They closed their store to focus only on selling in schools around the country. Here are links about that.
https://www.denverpost.com/2019/12/16/rockley-music-center-closing-lakewood-location/
Prior to closing their store they had a 3.3 star out of 5 Yelp rating. Here is that link, https://www.yelp.com/biz/rockley-music-center-lakewood
They have since opened a new store in CO by appointment.
This link was removed from the web but involved a lawsuit filed by Jacobs Music in Philadelphia. But the filing for the lawsuit is here. https://www.courtlistener.com/?type=r&q=docket_id%3A4219122%20jacobs
I am yet another victim of their fraud, an egregious one in which they sold me a defectively rebuilt 85-key vintage Steinway Model A from 1886, supposedly rebuilt in accordance with Steinway specifications. 40k was only the amount they took from me at the sale. My time and sanity is what they took from me since then, going after the "local dealer" and then Tobin Rockley, for many months, after spending a year and thousands just trying to understand the extent of the problems with the piano.
Unlike most folks on Piano World, I am not a piano expert but am a lawyer with decades of experience in financial and tax fraud!
I am preparing a private lawsuit and a NY attorney general complaint against them - NY clearly provides for not only civil but criminal penalties for their fraud and lack of compliance with charitable solicitation rules.
I am aware and famiilar with the Jacobs Music Stores' Federal action against them, but it also seems they (Rockley Family Foundation) have done some work "scrubbing" the web of negative publicity.
We understand per their history with other cases the Rockley Family Foundaion settled this and washed the information from the internet, but the issues that this attorney raised are still valid.